Privacy policy
At Lavish Steps, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information from you:
- Personal details: Name, phone number, email address, and delivery address.
- Payment details: Limited information necessary to complete your transaction (processed securely by third-party payment gateways).
- Device information: Such as IP address, browser type, and operating system for analytics and security.
- Cookies: To improve your browsing experience and show personalized content or offers.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate about your purchases, shipping, and support
- Improve our website and user experience
- Send promotions, offers, and updates (only if you opt-in)
- Prevent fraud or unauthorized activities
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share limited information with:
- Courier companies for delivery purposes
- Payment processors to complete transactions
- Marketing tools (like Google Analytics or Facebook Pixel) to understand customer behavior and improve advertising
All third-party services we use comply with strict data privacy standards.
4. Data Security
We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. All transactions are processed through secure SSL-encrypted systems.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or deletion of your information
- Opt-out of marketing messages at any time
To exercise these rights, you can contact us at lavishsteps.1@gmail.com or via WhatsApp at 0310-7295850.
